Job Description

JOB TITLE: Business Analyst FLSA CLASSIFICATION: Salaried – Exempt

POSITION SUMMARY: The Business Analyst (BA) is responsible for understanding the business operations of BBSI and aligning information systems to support business objectives. The BA functions as the liaison between the business and the Information Technology teams, translating business requirements into technical specifications. The BA builds on their technical knowledge of information systems and uses that knowledge to continuously improve system efficiencies by recommending systems use changes or business process improvements. The BA builds strong relationships with BBSI stakeholders. The BA is an excellent communicator and drives the project forward.

REPORTING RELATIONSHIPS: This position reports to the IT Manager of Accounting, Insurance and Finance and is highly collaborative with all members of the BBSI team.

DUTIES AND RESPONSIBILITIES:

· Elicits business requirements and performs analysis and designs systems to leverage information systems to accomplish business objectives.

· Works with business customers to identify and diagram current state processes and systems, solicit and manage new requirements providing creation of future state process or systems, gap analysis, decision support, business rules or business intelligence designs.

· Partners with business customers to make sound decisions – e.g. workflow diagrams, data analysis summaries, cost benefit/ROI assessments, process maps, creation of user stories and managing of backlog

· Brings a continuous improvement mentality and sense of curiosity to daily activities

· Identify problems, hypothesize solutions, and test concepts to resolve systems and business issues.

· Collaborate with the business and IT teams to bring solutions to reality.

· Engage with existing communications channels in our mentor groups and task forces to grow strong ties, build trust and convey messaging regarding issues, opportunities, and change.

· Be a systems expert for questions, troubleshooting, future integrations and data flow

· Develop process documentation. Maintain user guides, knowledge base and other documentation regarding systems and business processes.

· Leverages best practices, innovation, research in emerging solutions and business process improvement tools to develop long term solutions.

· Collaborate with Internal Audit and Information Security Teams to ensure adherence to security and compliance requirements.

REQUIRED EXPERIENCE AND SKILLS:

· Qualified candidates should have a BS or BA degree in Business, Technology, or equivalent degree

· Strong working familiarity with Insurance, workers compensation or Payroll Processes in a service environment

· 5-7 years working as a Business Analyst or equivalent job role.

· Familiarity with Document Management systems

· Familiarity with API’s, web services and/or Micro services

· Familiar with Access/ SQL or other databases

· Experienced in Agile Scrum /Waterfall Project Methodologies.

CORE TRAITS/COMPETENCIES:

· Curiosity

· Business Acumen

· Ownership and Accountability

· Leader

TRAVEL REQUIREMENTS:

· 10% Travel

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