Customer Service Manager Job at 24 Seven Talent, Huntington Park, CA

cE1tV29ab2trdTlnQkZGWkdhSXVwUmViSVE9PQ==
  • 24 Seven Talent
  • Huntington Park, CA

Job Description

Customer Service Manager – Full-Time | On-Site (Huntington Park, CA 90255)

Salary: Up to $100K annually

We are a high-end women’s contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels—and are expanding our leadership team.

We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.

What You’ll Do:

  • Lead day-to-day operations of the on-site customer service department
  • Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
  • Analyze customer feedback and performance metrics to drive continuous improvement
  • Develop, implement, and maintain customer service policies, procedures, and best practices
  • Hire, train, coach, and manage a high-performing team
  • Partner cross-functionally with operations, accounting, sales, and logistics
  • Maintain high standards of professionalism, responsiveness, and accuracy

What We’re Looking For:

  • Proven experience in Customer Service Management or customer support leadership
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication
  • Demonstrated ability to lead and motivate a team
  • Ability to thrive in a fast-paced, on-site environment
  • Prior experience with ApparelMagic strongly preferred
  • Bachelor’s degree in Business, Communications, or related field preferred

Systems & Tools Experience (Preferred):

  • ApparelMagic
  • Shopify
  • Gorgias
  • Amazon Seller Central
  • NU Order
  • GS1
  • EDI

Why Join Us:

  • Leadership role within a fast-growing premium fashion brand
  • Opportunity to build and scale a department with real impact
  • Collaborative, entrepreneurial work environment
  • Competitive compensation based on experience

Job Tags

Full time,

Similar Jobs

International Leadership of Texas

High School Instructional Aide Job at International Leadership of Texas

 ...This is for the 2025-2026 School Year Primary Purpose: Provide instructional assistance to students under the direct supervision...  ...recognized accredited institution of higher learning (Preferred) OR High School Diploma if formal academic assessment is passed as... 

Nonotuck Resource Associates, Inc.

Shared Living Provider (Middleboro, MA) Job at Nonotuck Resource Associates, Inc.

 ...represents difficulty of care payments paid to a caregiver for providing personal care services to a eligible person residing either...  ...special application to the purchasing governmental unit. For Shared Living services stipend rates and related information, see 101 CMR 4... 

REVOLVE

Assistant Designer Job at REVOLVE

 ...brands such as Lovers + Friends, Tularosa, NBD and RAYE. The Owned Brand division within REVOLVE is an industry-leading fashion design and production house based in Los Angeles. Leveraging the power of REVOLVEs data driven merchandising, combined with raw creative... 

BMWC Constructors

Project Engineer Job at BMWC Constructors

 ...Attend Risk Management training to understand levels of risk that the company will accept....  ...REQUIREMENTS AND QUALIFICATIONS Bachelors Degree in Construction Engineering, Construction...  ...field is required. We will train an entry level graduate and/or hire an experienced...