Job Description

ARC Document Solutions, Inc. provides technology and services to businesses of all types, with a focus on the architectural, engineering and construction industries.ARC provides its solutions at thousands of customer locations nationwide, in our 170 worldwide service centers, and offers secure document storage in the cloud. We are looking for our next team member to help us continue to develop, invent, grow, and succeed.Together is more than a word at ARC. Its our secret weapon. Visit our website at

Summary: As a Document Scanning Production Manager at ARC Document Solutions, you will be responsible for supervising and coordinating all activities related to document scanning, digitization, and production processes. You will ensure the highest quality standards, efficient production schedules, and effective utilization of resources. Your role will also involve interfacing with customers, managing a team, and contributing to the overall success of our AIM Operation.

Essential Duties:

• Interface with customers to address scheduling, problem-solving, job status, and information requests while providing exceptional customer service.
• Plan and oversee production activities, establish priorities, and inspect supplies and products for quality control.
• Collaborate with management to set production and quality control standards, develop budgets, and optimize cost-effectiveness.
• Coordinate production activities with procurement, maintenance, and quality control for optimal resource utilization.
• Analyze production and quality reports to identify and resolve non-conformities and operational issues.
• Supervise a team of 2 to 10 employees and temporary labor, including hiring, training, and performance management.
• Maintain records of time and production, develop operating methods to improve workflow, and support sales needs at customer sites.

Responsibilities & Expectations:

• Be a team player and adhere to company policies and regulations.
• Demonstrate a strong work ethic and commitment to meeting productivity standards.
• Assist the Customer Service Manager and VP of Marketing with sales support and employee training.
• Collaborate with other managers to coordinate departmental activities.

Qualifications and Experience:

• Prior experience overseeing production for a document scanning operation, including scanning of large format documents
• Bachelor's degree or equivalent combination of education and experience.
• Strong analytical and communication skills, both written and verbal.
• Proficiency in software applications such as Word, Excel, Outlook, Access, and Adobe Acrobat.
• Ability to solve practical problems and work with limited standardization.
• Basic knowledge of algebra and geometry concepts.

Physical Demands:

• Ability to lift and move up to 35-pound document boxes.
• Vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Work Conditions:

• Moderate noise level in a production environment.
• Exposure to moving mechanical parts and occasional risk of static discharge.

Why ARC Document Solutions?

At ARC Document Solutions, we value innovation, teamwork, and dedication. We offer competitive compensation, comprehensive benefits, and opportunities for career growth. Join us in our mission to revolutionize document management and help businesses succeed.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to jobs@e-arc.com and use the words Accommodation Request in your subject line.

We are an Equal Employment Opportunity (EEO) Employer.

It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

To all recruitment agencies:

ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.

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