Job Description

Job Title: Electronic Technician

Job Location: Columbia, MD

Hourly Rate: Up to $25hr depending on experience.

Job Summary:

* Come join our team! We currently have an exciting possible Temp-to-Perm opportunity in Salem, NH for an Electronic Technician with 2+ years of experience servicing, maintaining, configuring, and/or assembling complex electronic devices, including computers, printers, photocopiers, scanners, phones, and networking devices.

Job Description:

* Repairs customer equipment, i.e., O.E.M. and value-added products; records details of repairs; parts replaced; serial numbers; customer concerns; arranges for shipping and transportation of customer equipment. * Troubleshoot, repair, and test manufactured equipment. * Bench repair of electronic assemblies or equipment from customers by inspecting malfunctioning or damaged products to determine the nature, source, and scope of the problem. * Determines parts and equipment required for service calls. * Provides local on-site and remote technical assistance. * Coordinates problem resolution with engineering, quality assurance, customer service, and other personnel. * Arranges for transportation of parts and equipment to the customer's location for installation or from the customer's location to shop for repairs that cannot be performed on premises. * Keeps records of work hours, parts utilized, and work performed for each service call. * Keeps RMA database up-to-date by entering details of repairs in the RMA database. * Additionally, enters details of repairs performed by customer technicians. * Keeps records of repairs done on newly manufactured equipment. * Provide input and develop test procedures for equipment under test. * Contact service personnel over email or telephone to obtain or give information and directions regarding service or installation activities. * Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. * Certify and maintain OEM repair certifications (i.e. Dell, Wyse, HP, Sharp, Cisco, etc.) as required.

Education:

* High School Diploma or equivalent, Associate's degree (A. A.) is a plus.

Required:

* Must have 2+ years of experience servicing, maintaining, configuring, and/or assembling complex electronic devices, including computers, printers, photocopiers, scanners, phones, and networking devices. * Have an understanding of electrical circuit schematics. * Ability to read mechanical print sets. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and provide detailed instructions and correspondence. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. * Ability to apply concepts of basic algebra and geometry. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * Must be familiar with Microsoft Windows, Linux, and TCP/IP. * Must be familiar with network security concepts and practices. * Must be familiar with use of Microsoft Office suite, including PowerPoint, Word, Outlook, and Excel. * Must have excellent customer service skills to communicate effectively with customers who have malfunctioning equipment. * Must have excellent oral and written communication skills; must be prepared to demonstrate during interview. * Ability to speak effectively before groups of customers or employees of an organization.

Preferred:

* Certified to service Dell and HP computing equipment.

Note:

* Occasional local travel to customer facilities to repair, deliver, and/or pick up equipment may be required. * Must be U.S. Citizen - "Must be able to meet ITAR requirements, including US citizenship to be considered for this role."

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Job Tags

Hourly pay, Permanent employment, Temporary work, Local area, Remote job,

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