Job Description

General Manager – Akron

Position Summary

The General Manager leads a major Business Unit, holding full profit and loss accountability for all aspects of operations. This role manages a diverse team of division-level managers—including Operations, Fleet Management, Sales, Finance, Human Resources, and Safety—who support the entire Business Unit. The General Manager executes a local market strategy aligned with broader strategic and marketing plans, driving operational excellence and budget achievement. This position oversees all matters related to operations, represents the organization to customers and external stakeholders, ensures compliance with safety and regulatory standards, and leads change management initiatives to foster growth and sustainability.

Principal Responsibilities

• Implement and execute plans that support the area’s strategic operating plan, championing tactical initiatives such as safety, customer experience, efficiency, and profitability.
• Collaborate with sales management to drive commercial, industrial, residential, and municipal sales efforts to achieve growth and optimize profitability.
• Oversee safety and accident prevention programs, ensuring a safe and productive work environment.
• Ensure compliance with all standards, including regulatory, safety, accounting, and ethics.
• Manage performance and talent development.
• Build and maintain strong relationships with government, community, and other external groups.
• 15% travel required; some overnight stays.
• Perform other job-related duties as assigned.

Experience, Education, and Certification

Required:

• High school diploma or GED. Degree preferred.
• Minimum 7 years of progressive leadership and management responsibility.
• Minimum 3 years of P&L experience.

Knowledge, Skills, and Abilities

• Strong business acumen and strategic thinking.
• Ability to lead large-scale change initiatives and direct large teams.
• Proven ability to build and develop high-performing sales teams.
• Results-oriented, with a commitment to organizational success.
• Strong problem-solving, analytical, and decision-making skills.
• Collaborative and creative thinker.
• Demonstrates and promotes ethical behavior.
• Experience managing multiple sites and business lines.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Compensation and Benefits

• Competitive salary, bonus, and equity package.
• Comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k) with company match, employee stock purchase plan, and more.

Desired Values and Behaviors

• Ethical, trustworthy, and accountable.
• Servant leader with a hands-on, engaged approach.
• Strong team development and empowerment skills.
• Effective communicator and active listener.
• Action-oriented, results-driven, and organized.
• Strategic and analytical thinker.
• High energy, grit, perseverance, and determination.
• Community-minded and humble.

Equal Opportunity Employer/Veterans/Disabled

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