Job Description

The Talon Tribe is hiring a Head Racquets Professional!

The Head Racquets Professional oversees all racquet sports activities, including tennis and pickleball. This role involves coaching, program development, Member engagement, and event management. This role requires a deep knowledge of both tennis and pickleball, excellent interpersonal skills, and the ability to create a vibrant, welcoming atmosphere for all Club Members.

About Us:

RBCC's employees are known as the Talon Tribe. We are well-trained, friendly professionals who together share a common culture and create memorable experiences for all at Rehoboth Beach Country Club. We are the Talon Tribe.

The Talon Tribe is guided by our core values of Tribework, Respect, Integrity, Innovation and Inclusion.

Benefits:

• Medical, dental and vision insurance.
• 401(k) with 4% company match.
• 120 hours of paid time off.
• 10 paid holidays.
• Club privileges that include golf, tennis and fitness center.
• Free staff meal every shift.
• Opportunity for growth and professional development.
• A supportive and inclusive team culture that values your contribution.

Responsibilities:

Instruction & Coaching:

• Provide private and group lessons for players of all ages and skill levels in both tennis and pickleball.
• Develop and implement instructional programs, clinics, and camps to promote player development.
• Stay current with the latest techniques and trends in both sports to offer high-quality coaching.

Program Development:

• In collaboration with the Racquets Director, design and execute a comprehensive calendar of racquets programs, including tournaments, social events, and instructional sessions.
• Foster participation in racquets activities, ensuring a balanced mix of competitive and social opportunities.
• Collaborate with other departments to create cross-functional programs that enhance member experience.

Member Engagement:

• Build strong relationships with Members, understanding their needs and preferences to tailor racquets programs accordingly.
• Provide excellent customer service, ensuring a positive and inclusive environment for all participants.
• Work closely with the Racquets Director and Membership & Communications Director to promote racquets programs through various channels, including the club website, social media, email newsletters, and print materials.

Facility & Equipment Management:

• Oversee the maintenance and organization of all racquet sports facilities and equipment.
• Ensure courts are in optimal condition and address any maintenance needs promptly.

Staff Management:

• In coordination with the Racquets Director, recruit, train, and supervise a team of qualified Racquets Professionals and support staff.
• Provide ongoing feedback, mentorship, and professional development opportunities to enhance staff performance and ensure adherence to club standards.

Supervises

• Racquets Professional
• Junior Racquets Professionals
• Racquets Court Attendant
• Shop Coordinator
• Shop Attendant(s)

The successful candidate will:

• Have a bachelor's degree in sports management, recreation, or a related field (preferred).
• Be a certified tennis or pickleball instructor/coach (USPTA, PTR, or equivalent certification).
• Have at least 3 years of experience in a similar role, within a country club or recreational facility setting.
• Possess strong interpersonal and communication skills, with the ability to interact effectively with members, staff, and external stakeholders.
• Have a demonstrated ability to plan, organize, and prioritize multiple tasks and projects in a fast-paced environment.
• Be passionate about racquet sports and committed to promoting participation, sportsmanship, and healthy competition among club members.

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