Job Description

Russell Tobin's client is hiring a UM Support Analyst in Mason, OH

Job Title: UM Support Analyst

Location: Mason, OH (100% Onsite)

Schedule: Full-time, 40 hours/week | 8:30 AM – 5:30 PM (flexible)

Duration: ASAP start through March 31, 2026 w/ pos of ext

Pay Rate: Up to $21/hour

Position Overview

We are seeking a UM Support Analyst to provide administrative and data entry support for Utilization Management (UM) prior authorization requests. This is a temporary backfill role supporting an upcoming go-live initiative.

Key Responsibilities

• Perform administrative and data entry tasks related to UM prior authorization requests
• Work within systems such as Facets, Filebound, and Jira
• Make outbound notification calls to providers and members
• Ensure accuracy and timeliness of documentation and communications
• Support operational readiness for multi-state program expansion

Required Qualifications

• Previous data entry experience
• Familiarity with Microsoft Excel and Microsoft Office tools
• Ability to work onsite full-time

Preferred Qualifications

• Strong critical thinking and problem-solving skills
• High attention to detail
• Ability to multitask in a fast-paced environment
• Prior UM or prior authorization experience (healthcare-related experience a plus)

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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