Job Description
Title: Instructional Technologist (Learning Management System (LMS) Administrator)
Location: Milwaukee, WI
Type: Hybrid (3 days onsite per week)
Duration: ASAP - 12/31/2026
Perks: Competitive Rates, Benefits, free daily lunch when onsite
Job Description:
This role is part of the Field Learning Management System Administration team and supports the day-to-day administration and management of the Docebo Learning Management System (LMS). The LMS Administrator ensures a seamless learning experience for field learners by managing content, supporting users, maintaining system functionality, and partnering with stakeholders across the organization.
Work Schedule
- Monday through Friday
- 8:00 AM – 5:00 PM
Key Responsibilities
- Administer and manage LMS content within Docebo and related learning technologies to support Field Learning and Development needs.
- Create, document, and continuously improve processes that streamline LMS content management and increase efficiency.
- Provide exceptional learner support by responding to tickets, emails, calls, and troubleshooting LMS-related issues.
- Manage user roles, permissions, and access based on role-based requirements.
- Monitor and communicate LMS enhancements, release schedules, and integration opportunities that improve the learner experience.
- Develop and deliver training on effective LMS use, including virtual or in-person sessions, best-practice guides, and quick reference materials for LMS administrators.
- Maintain system documentation and LMS knowledge articles.
- Support the creation, maintenance, and reporting of LMS metrics and learning analytics.
- Partner with internal stakeholders to determine current and future LMS requirements.
- Collaborate with IT partners on LMS system operations and technical support.
- Ensure regulatory and compliance requirements are understood and supported within the LMS.
- Support LMS integrations with authoring tools and internal platforms to provide a cohesive learning experience.
- Assist with automated learner assignments based on established rules and criteria.
- Support Workday (Home Office LMS) as needed for content assignment, tracking, and reporting.
Required Qualifications
- 1–3 years of experience supporting or administering a Learning Management System within a corporate learning or training organization.
- Experience with Learning Management Systems, including Docebo and Workday.
- Working knowledge of SCORM standards (SCORM 1.2 and SCORM 2004, 3rd and 4th editions).
- Strong ability to work independently, solve problems, make decisions, and communicate effectively with stakeholders and learners.
- Strong analytical skills with the ability to identify issues and propose creative, learner-focused solutions.
- Excellent customer service and learner support skills.
- Ability to collaborate effectively with cross-functional and cross-departmental teams.
- Effective written and verbal communication skills.
Nice to Have
- Experience using Articulate Storyline and Articulate Rise.
- Experience working with Learning Management Systems beyond Docebo and Workday.
- Familiarity with LMS reporting and learning analytics.
Job Tags
Immediate start, Home office, Monday to Friday, 3 days per week,