Job Description

About The Capital Law Firm, P.C.

The Capital Law Firm, P.C. is a high-performing, rapidly scaling personal injury law firm built on speed, precision, innovation, and world-class client service. We leverage modern technology to power our legal operations, streamline communication, and deliver the best client experience in the industry.

Position Overview

We are seeking an experienced Legal Technology and Workflow Manager to lead the configuration, optimization, and evolution of our core technology platforms. This role will be responsible for advancing our firm’s use of FileVine, HubSpot, AirCall, and related systems through thoughtful automation, scalable workflows, and forward-looking process design.

The ideal candidate brings deep operational understanding of how a growing, mid-sized law firm functions and has the technical and strategic mindset to move systems from functional to exceptional.

Key Responsibilities

• Own the configuration, administration, and continuous improvement of FileVine as the firm’s primary case management platform
• Lead system integrations across CRM, communications, and internal workflow tools including HubSpot and AirCall
• Design and implement automation strategies that improve efficiency across intake, case management, client communication, and reporting
• Partner with firm leadership, operations, and department leaders to translate business needs into scalable system solutions
• Evaluate current processes and recommend enhancements that support growth, accuracy, and consistency
• Serve as the subject matter expert for system logic, permissions, workflows, and data governance
• Develop documentation, training materials, and change-management strategies to ensure adoption and long-term success

Stay informed on legal technology trends and proactively introduce solutions that strengthen firm operations

Qualifications

• Minimum of 5 years of experience in legal operations, legal technology, or systems administration within a law firm environment
• Prior experience in a personal injury firm strongly preferred
• Hands-on experience with FileVine required
• Experience working with HubSpot, AirCall, or comparable CRM and communication platforms
• Demonstrated understanding of the operational flow of a mid-sized law firm, from intake through resolution
• Strong ability to translate business needs into technical solutions
• Highly organized, detail-oriented, and process-driven with a strategic mindset
• Excellent communication skills with the ability to partner across technical and non-technical teams

Preferred Experience

• Experience leading system implementations, migrations, or major workflow redesigns
• Background in legal operations, IT, or process improvement
• Familiarity with automation tools, integrations, or API-based workflows
• Experience supporting growth-stage organizations

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Pet insurance
• Disability insurance
• 10 to 20 days of PTO based on seniority
• 14 Paid Holidays
• Referral program

Why Join Us

This role plays a critical part in how our firm scales. Legal Technology and Workflow Manager will not simply maintain systems but will actively shape how we operate, collaborate, and deliver results. This is an opportunity to build infrastructure that supports long-term growth while working alongside leadership in a forward-thinking environment.

The Capital Law Firm, P.C., is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, termination, leave of absence, compensation, benefits, training, as well as disciplinary action. The Capital Law Firm, P.C., makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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