Job Description

Job Summary:

The Department of Mathematics at UW-Madison is seeking a Learning Center Coordinator to join our Math Learning Center team. One of the largest on campus, Mathematics is home to over 400 workers including faculty, academic staff, university staff, pre- and postdoctoral trainees; as well as graduate and undergraduate student employees. This position offers a dynamic and collaborative work environment including a broad range of challenging and varied responsibilities.

This new position is expected to function as a first point of contact for students and student workers in the Math Learning Center (MLC). In this capacity, the incumbent will interact with tutors and students seeking tutor assistance daily, providing assistance and resolving problems as they arise. Under the delegated authority of the Director of the Math Learning Center, the person in this role will conduct independent work and provide data-driven recommendations for enhancing critical administrative operations in the Math Learning Center.

This detail-oriented position requires excellent administrative, organizational, communication (verbal, written, and electronic), and leadership skills as well as computer proficiency. It requires considerable professionalism, confidentiality, independent initiative, sound judgement, analytic ability, and problem-solving skills. The successful candidate will have the ability to manage competing priorities as well as the ability to work independently in dealing with a diverse workload with frequent interruptions and varied responsibilities.

Responsibilities:

Coordinates the effective delivery of center or academic programs providing support for quality programs for student services in the center and may supervise student staff. Strives to create a welcoming, equitable, and inclusive work environment.

• 10% Identifies, designs, plans, delivers, and evaluates academic support center programming and student resources
• 20% Schedules logistics and secures resources for academic support center programming
• 10% Assists students in assessing their interests, skills, and values; and assists with processing applications to match appropriate fields of study and career options
• 20% Identifies and refers students to appropriate institutional resources and follows-up on referrals
• 25% Coordinates and supports delivery of center programs, including application processing and intake/center program offering-related advising, in support of quality delivery of student support services
• 5% Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
• 10% Provide supervisory authority for front desk student workers and student team leads

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Bachelor's Degree

Qualifications:

Required Qualifications:

- Experience planning and executing business meetings and similar events (e.g. training sessions, coordinated group meetings, etc.)
- Experience using Microsoft Office and Google suite for coordinating and processing work activities
- Excellent verbal and written communication skills
- Excellent interpersonal skills including ability to work with people from a wide variety of backgrounds, cultures, and levels of education

Preferred Qualifications:

- Bachelor's degree in any field, STEM or adjacent field strongly preferred
- Prior experience working in an academic or learning support setting

Work Schedule:

Standard business hours are 7:45 - 4:30 M-F. This position may require occasional night/weekend work.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Occasional remote work may be authorized.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $25.00 HOURLY
Depending on Qualifications
The typical starting salary for this position is $25.00 - $30.00 depending on qualifications and experience. Employees in this position can expect to receive benefits such as generous vacation, holidays and paid time off; competitive insurances and saving accounts; and retirement benefits.

Additional Information:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. University sponsorship is not available for this position.

How to Apply:

Please click on the "Apply Now" button to start the application process.

Applications must be submitted by 11:55 pm on the deadline date. To apply, please upload a cover letter and resume. Your cover letter and resume should address how your skills, knowledge, and abilities are transferrable to the qualifications of this role. Additional materials submitted other than your cover letter and resume will not be considered.

Selected applicants will be invited to participate in virtual interviews (via Zoom) to be held approximately 7-10 days after the posting closes. An additional round of interviews may be requested and will be scheduled individually. Once final applicants are identified, they will be asked to provide names and contact information for at least three professional references, including a current/most recent supervisor.

At UW-Madison, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, we encourage you to apply.

For questions on the position contact: Tracii Friedman, friedman28@wisc.edu

Contact:

Tracii Friedman
friedman28@wisc.edu
608-263-3054
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Learning Center Coordinator(AE007)

Department(s):

A48-COL OF LETTERS & SCIENCE/MATHEMATICS/MATH

Employment Class:

University Staff-Ongoing

Job Number:

295700-CP

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

About University of Wisconsin Madison

The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.

Connections working at University of Wisconsin Madison

Job Tags

Hourly pay, Holiday work, Permanent employment, Full time, Temporary work, Traineeship, Remote job, Work from home, Night shift,

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