Patient Access Specialist Job at Hirextra -World's First Staffing Aggregator, California

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  • Hirextra -World's First Staffing Aggregator
  • California

Job Description

Patient Access Specialist (Hiring across multiple States)

Qualifications:

  • High School diploma or equivalent
  • 2-3 years of customer service or medical office experience
  • Proficient in computer data-entry/typing (40 wpm)
  • Strong communication (verbal/written), organizational, and problem-solving skills
  • Ability to multi-task and provide customer service
  • Knowledge of HIPAA regulations

Responsibilities:

  • Provide exceptional customer service, maintaining patient confidentiality
  • Accurately collect and update patient demographic information
  • Schedule appointments, perform medical necessity checks, and provide out-of-pocket estimations
  • Interact with various departments to coordinate patient flow and service
  • Train and support staff; participate in cross-training and quality assurance reviews
  • Resolve issues and escalate as necessary; maintain a positive and professional environment
  • Verify insurance eligibility, handle referrals, and ensure accurate patient registration
  • Participate in process improvements and adapt to changing healthcare policies

Shifts: Part time and full time available (rotating schedule)

Job Tags

Full time, Part time, Shift work,

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