Grow with us! 1-800-HANSONS is a top ranked home improvement company that is growing and expanding. We are seeking a talented and motivated Recovery Agent to join our Call Center team. The Recovery Agent reviews all canceled sales and finds a way to resolve the customer’s concerns and reinstate the sale. Our Recovery Agents communicate with customers to hear what their issues might be and uses product knowledge, problem solving and five-star customer service skills to help our customer be able to achieve the home improvement solution they want for their home. The ideal candidate for this opportunity has excellent customer service skills, communication skills and would be a benefit if they have any type of sales background.
We Offer:
What You’ll Do:
What We Need:
Core Values: Helping Customer Love Where They Live
The person in this position must have a commitment to reflecting the Company’s core values, which include:
Hours/Schedule:
Full-time, 40 hours per week/52 weeks per year. Standard hours are M – F, 9:00am-6:00pm EST. Due to cyclical nature of position, some overtime including evening and weekend hours may be required.
It is the policy of 1-800-Hansons not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.
Compensation details: 70000-100000 Yearly Salary
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