Job Description

The Senior Solution Architect, D&T — Plan to Produce partners with Quality and Operations to define, design, and deliver technology-enabled solutions across the Plan-to-Make workstream. This role is primarily responsible for SAP Quality Management (QM) processes and integrations with LIMS and MES systems, ensuring best-in-class support and alignment with company policies, regulatory requirements, and D&T standards. The architect will drive strategic direction, manage support strategy and SLAs, and enable productive, high-quality delivery across SAP and MES environments. This is a 12-month hybrid contract requiring 3 days onsite per week in Exton, PA.

Responsibilities

• Collaborate with Quality, Operations, and Warehouse functions to understand business needs and translate them into detailed SAP and D&T technical requirements.
• Lead strategic planning, solution design, and technical delivery for SAP Quality Management and Supply Chain capabilities.
• Manage support operations including ticket handling, master data maintenance, release management, and SLA performance.
• Provide hands-on delivery of SAP QM functionality and enhancements to meet defined business requirements.
• Solve complex issues by applying deep functional and technical expertise within the ERP Services Delivery model and regulatory frameworks (SOX, FDA GMP).
• Create and maintain project artifacts including project charters, plans, budgets, and capital requests in accordance with Project and Portfolio Management processes.
• Develop and maintain system lifecycle documentation such as SOPs, SOIs, and Job Aids in compliance with corporate policies.
• Participate in and adhere to the Change Control process.
• Support Lean Sigma initiatives and continuous improvement programs.
• Ensure consistent, reliable attendance; comply with all safety regulations, procedures, and company policies.
• Collaborate with local and global teams while prioritizing and executing work effectively in a high-pressure, fast-paced environment.
• Travel globally as needed (up to 10%).

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Management, Supply Chain, or related field (or equivalent experience).
• Minimum of 8 years of relevant work experience.
• Experience managing support teams and driving delivery in global environments.

Technical Skills

• In-depth expertise in SAP Quality Management (QM) with strong understanding of integrations to SAP PP/PI in SAP ERP.
• Experience with at least two full end-to-end SAP ERP implementations ; exposure to SAP S/4HANA is a plus.
• Deep understanding of SAP QM configurations and functional areas including:
• Quality Planning
• Inbound, In-Process, Recurring, and Outbound Inspections
• Quality Notifications
• Batch Management, Traceability, Recalls
• Workflow Management
• Non-Conformance Processes
• Multiple Specifications
• Physical Samples & Stability Analysis
• Result Recording
• QM Reporting
• Experience with MES and LIMS system integrations is strongly preferred.
• Skilled in managing SLAs, performing regression testing, and coordinating master data cleansing.
• Ability to guide and mentor team members; may direct work of others.

Soft Skills & Additional Abilities

• Strong communication, prioritization, and problem-solving skills.
• Ability to work independently with sound judgment and urgency.
• Comfortable in virtual, global, and high-pressure work environments.
• Commitment to adhering to SOPs, quality standards, and safety requirements.

Preferred Qualifications

• Agile & Scrum certification
• ITIL certification

Additional Details

• Hybrid role requiring at least 3 days onsite.
• Global travel up to 10% (approx. 26 business days per year).

Job Tags

Contract work, Work experience placement, Local area, 3 days per week,

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