ServiceNow HR Project Manager (Healthcare)
12+ month Contract
Dallas, TX (Remote)
Must have experience ServiceNow HR experience.
We are seeking an experienced IT Project Manager to lead and oversee a number of our Corporate Portfolio projects, including Revenue Cycle Management. These are mainly focused on Workday and ServiceNow as our main platforms however we do work with a myriad of HR, Finance and Compliance applications that integrate with our main systems. Our business objectives and goals are mostly focused on transforming the business but in some cases our goals are compliance and efficiency based.
The PM will work with vendor team as well as business and IT stakeholders, business subject matter experts (SMEs), product owners, and IT support and implementation teams.
The main role of the PM is to ensure project governance is maintained by the project team, the vendor solution planning and delivery is in line with company’s expectations while supporting teams to ensure effective requirement definition, testing, change management, training, support planning and delivery execution.
We aim to deliver value to the organization through successful delivery of the desired business outcomes.
Project Planning and Scope Management
Project Execution and Monitoring
Stakeholder Engagement
Vendor Management
Quality Assurance and Project Closure
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
5+ years as an IT Project Manager, specifically managing ServiceNow and/or Workday projects.
Knowledge and understanding of ServiceNow platform functionalities and configurations.
Experience in managing Revenue Cycle Management projects with integrations between ServiceNow and / or Workday and other applications
Strong project management skills, including project planning, resource management, and risk management.
Excellent communication and interpersonal skills, with the ability to engage and influence SME, vendor team as well as business leads.
Strong leadership skills, with the ability to motivate and drive the project team to project success.
Experience in Waterfall project management methodology and frameworks (Agile is a bonus)
Relevant certifications such as PMP, ITIL, etc. are highly desirable.
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