Senior Customer Service Representative
Hiring – Full Time Position
Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance)
Citizens Bank Minnesota, New Ulm main office, is looking for a high performing Senior Customer Service Representative who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.
Senior Customer Service Representative Job Responsibilities
Processing of daily financial transactions
Opening new accounts
Promoting products
Providing first call resolution via telephone and electronic correspondences
Seeking optimal solutions for client satisfaction
Provides enhanced customer service experience to help retain deposit relationships
Senior Customer Service Representative Benefits:
Full Time
Competitive Wage
Comprehensive Benefits package including health, dental, vision, and life insurance
Short- and Long-Term Disability
401k Plan
Paid Time Off
Citizens is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans' status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws.
High school diploma or equivalent
Computer and mathematical skills
Cash Handling experience beneficial but not required
Customer service experience beneficial but not required
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