Supervisor, Collection Services | 100% In Office Opportunity (Henderson, NV)
General Summary
The Collection Services Supervisor is responsible for managing the day-to-day operations of a Customer Experience team. The Supervisor will provide structure, direction and support to Customer Service Center staff to ensure the highest level of performance is achieved and exceptional customer service is provided to both internal and external customers by managing a combination of people, processes, and technology in accordance with company procedures and applicable state statutes.
Essential Duties and Responsibilities
Supervise day-to-day activities
Responsible for talent management
Foster an environment of continuous improvement
Excel at prioritizing, planning and executing
Job Requirements
Preferred But Not Required
Work Environment
This position is required to be in-office full time with minimal travel to other office locations/meeting locations occasionally. This role potentially and will routinely use office equipment such as computers, phones, printers, and web conferencing technology as examples.
Salary: $48,000- $65,000 + Comprehensive benefits package and bonus opportunity, please follow the link to our benefits page for details!
About EMPLOYERS
EMPLOYERS is a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!
We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS®!
Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.
We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!
At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career . #HP22
Compensation details: 48000-65000
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